RecycleSmart uses container sensors to monitor 2 aspects of our customers waste.
1. Is your contractor picking up your container as per the contracted schedule?
2. Is the container 75% full or greater on average in any given month?
Unfortunately the waste and recycling industry is not yet real time, even with up to the minute data on when your container was missed we still rely on the contractor to actually drive the truck to your location and pickup the container.
So while we will very likely have identified that your container was missed and are working on having the container serviced it may still overflow while the truck being sent to recover the missed collection.
We monitor fill levels on a monthly basis and make careful adjustments to ensure that your containers are being used most efficiently (over 75% full on average) while being careful not to reduce service to the point that your containers are constantly overflowing and causing a mess at your location.
If you have further questions please get in touch with your Account Manager and they can provide further analytics and information.